A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. BT broadband. For BT Access Control to work you need to switch it on. Find the best signal location in your house - this is often near a window. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. If you are not able to acce. We regularly release software upgrades for our Hubs. 7. Hi My Parental controls are set and active but do not block any sites on any devises in the house. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Explain why you are setting parental controls; to keep them safe. 3. You can get BT Parental Controls by accessing them through your My BT account. I have followed all of the recommended advice from BT and the community forum. Are you a business user?We’ll email or text you when your broadband is ready. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. I'll send you a. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. I have done so a number of tim. . Enter your admin password. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. Access Control on the new BT Smart Hub brookheather . The Hub Manager is where you can change or view your Hub’s settings. TV accepts this on manual, but still fails at gateway (tried 192. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. I am trying to override a blocked site but BT. Open the Amazon Alexa app. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. 0 Ratings 7 REPLIES 7. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. The downside is that you'll have to modify the list each time you want to connect or block a new device. 254 into the address bar. Select Change admin password To change the admin password on your BT Smart Hub, start by opening a new web browser on a device connected to your Hub and type 192. 168. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. Do I need to g. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. BT BT include parental controls within their broadband package. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. Press then go to (Settings) at the top right of 1 month free, then £3. 168. BT Smart Hub (088138) at great prices. 4GHz or 5GHz band, depending on. Low on minutes, data or texts? Just add one of our bolt-ons. You’ve got smart dual-band wireless The BT Home Hub 4 uses Smart Wireless to connect to the best signal on either the 2. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Bolt-ons. I have a brand new Smart Hub2 received this month after moving house. I have seen other posts with similar issues and have tried the solutions recommended. BT’s parental controls offer tight restrictions on what your child can see online. I'll send you a private message so you can get in touch and we'll be happy to help. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Several issues though – have posted in another forum elsewhere re Access Control. Step 3 – Select the app you would like to lock. . Coverage checker. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. 6. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. We regularly release software upgrades for our Hubs. I am trying to override a blocked site but BT. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I have lost the feature to turn off Parental Controls temporarily (for one hour). Your Parental control PIN is set on each box. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. . Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Complete Wi-Fi – Performance. . 1. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. You have had too many unsuccessful attempts to login. Now we are being offered a new router by BT (presumably the latest. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Add devices using the add button and scan to locate the device (it must me on). Includes BT Virus Protect and a BT Smart Hub. Click on it and you will see a link to the parental control. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. 5. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. 99/month. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If you’ve lost the password. Hello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Email; Billing. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. BT Parental Controls is a network based solution designed to help parents protect their children online. Read Recombu Digital’s guide to parental internet controls Parental Controls is a whole-home solution, meaning that filtering is applied at the gateway to the home. I have turned on and off my smart hub and also reset it several times over the months sinc. Click on the clock icon and set the times when the. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. 5. As they use the same technology, if you have both services active and you attempt to visit a website that exists in both the BT Parental Controls. The easiest way to access the BT Smart Hub Manager is to type 192. Bolt-ons. More about parental controls and payment PIN. Bolt-ons. Since moving house my BT parental controls are not working. A site is being blocked incorrectly by BT Parental Controls. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. You should be able to do this with certain 3rd party routers however, but not on the Business. There doesn't seem to be any way to set parental controls at all. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Then click on Configure. Learn how to get the best wi-fi performance at home >. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Options. 254 into the address bar. Once you save the change it can take up to half an hour for BT connect to your. 1. - talk to your family with two-way audio. BT Smart Hub 2. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. And then risk losing the iPad completely. Coverage checker. 12. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. Tap Devices in the bottom menu bar. Your hub might need to update its software. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. This is usually found in your mobile settings. With BT access controls you can manage how your device accesses the internet during certain times of the day. 28. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. Re: Replacing Smart Hub 2 with an Asus router. Can anyone tell me how to overcome this as w. This is so frustrating and can't be expected behaviour. Simply follow the steps below. The second. BT Virus Protect works on compatible PC/MACs. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 00. 254 in the address bar – this will open the Hub manager. By using Broadband Backup, your BT Mobile parental controls will apply. Trouble is, I can't see. 02. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. These filters will. From here you can: Set up a new PIN if you've forgotten yours. My kids are way to smart (aren'tI've recently started using a Hub 4. Find ‘Manage your extras’ towards the bottom of the page. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Reply. 5. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. EE. Have a new hub coming so once recieved, will start from scra. It will also restore the web-based management settings to their default values. To set up parental controls, you should: Log in to My BT. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. 5. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. So, it can be hard to keep up. Go to the URL of a proxy site. 02. If you want to make any changes to the hub settings, you'll need the admin password. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. 3MB/sec by a 10MB/sec margin, and its. From reading all the Q’s about this on this forum and the B. You can get BT Parental Controls by accessing them through your My BT account. Coverage checker. Check the instructions that came with your router for how to do. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. 16. 27. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. There have been a few issues with parental controls not activation due to data mismatch. Help & supportI got BT Broadband set up last Tuesday. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. However I kept waiting for it to come into effect and nothing. . indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Receive personalised resources and advice for your family. - BT Community. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. BT Parental Controls and BT Cloud. It's free for all BT Broadband customers. BT Parental Controls. If you’ve not changed it previously, it. There’s a lot of ways round it but I don’t think the BT router can really achieve these. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. BT Smart hub 2 parental controls. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. Use your parental control PIN to control access to programmes with an age rating. It's usually something we suggest as a last resort after you've restarted your device. From the app, click More then select Your wi-fi network. • Control your Kids internet access with touch of a button. Then click on Configure. They remain OFF. You need to change both. Yes, you can use any third party router with BT broadband. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. 5. We regularly release software upgrades for our Hubs. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. Open the web browser on any device, preferably a PC or laptop, and type 192. Type 192. The default PIN is 1234. Cancel anytime. TV & Broadband. For example, you can control your children's internet use when you're not about. Home phone & Mobile. . There are a range of filters to choose from to block content and usage. . Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Coverage checker. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. If you change your settings, you’ll need to restart your handset. We would appreciate it if you could take a couple of. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. Re: Smart Hub 2 - control wifi access open to abuse. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. Its probably being blocked by parental controls or BT Web Protect. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. . Our network reaches over 99% of the UK, so we've got you covered. Hi Dave, Mine is working now. I'll bookmark this post and when I find out more information I will update this. To find out how to use it, just click on the dropdown for your Hub. Hi kimb1, BT Whole Home Wifi Mini system does not support scheduling (blocking certain devices from using the internet as specified times). YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. 65% of young people aged 11-16 are in favour of the. Free P&P and no upfront costs. At this stage, you’ll be asked to enter your admin password. A site is being blocked incorrectly by BT Parental Controls. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Parental Controls is a network based solution designed to help parents protect their children online. You can google how to do this. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Smart Hub 2 - switch on Wi- Fi Controls. 1. Scroll down. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. I'll send you a private message so you can get in touch and we'll be happy to help. BT has launched BT Parental Controls to help protect children online, offering internet filters for. The guarantee only applies when your Smart Hub 2. Just log in to. 3. • Stop smart devices from sending traffic on internet (printers, etc). When setting up your hub, you will be asked if you want to set up BT. The 'My Extras section is nowhere to be seen. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. 02. I have done so a number of tim. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. . PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. No BT Home Hub 5. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. Set up your Smart Hub Plus by following the instructions in the EE app. Your payment PIN can be used to. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. Having not used. Payment PIN help. From the app, click Your products, scroll down, and select BT Parental controls. Month 4 from £32. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Our app alerts you when there’s. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Your Hub will be called something like BTHub6-ABCD. Payment PIN help. 5. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. All you need to know about your BT Business Smart Hub. We’ll email or text you when your broadband is ready. 65% of young people aged 11-16 are in favour of the. 12. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. It can handle 1 Gigabit internet connection speeds, and has optimized traffic algorithms for gaming devices. • Stop smart devices from sending traffic on internet (printers, etc). BT Employee. There are a range of filters to choose from to block content and usage. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Full Fibre 900 with Halo 3. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. . . And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. There are a range of filters to choose from to block content and usage. ThatÕs why we include BT Parental Controls free with all our broadband packages. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Your Hub will be called something like BTHub6-ABCD. There doesn't seem to be any way to set parental controls at all. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Existing customer with a BT Hub. Flexible and affordable sim only deals with no contract. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Coverage checker. Re: Amazon Firestick stops working with BT parental controls. Do I need to g. BT Fibre broadband. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT Parental Controls. Content Lock settings let you set parental controls to help keep your family safe. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. You’ll be asked if you want to Activate Parental Controls, select OK. (Make sure you’re connected to your home network. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. That’s why we include BT Parental Controls free with all our broadband packages. There are a range of filters to choose from to block content and usage. I have searched the FAQs but the advice does not match t. It worked for my set up anyway. Message 2 of 8 Re: Parental controls Go to solution @JHill . Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Our network reaches over 99% of the UK, so we've got you covered. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. Open a search engine of your choosing. Enter your BT hub admin password. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. Help & support2. Hi there, I have been trying to set up parental controls. BT Sport; Mobile Plusnet Mobile; Sim only deals. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. Set up your card in minutes. 2. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. RyanJames. The parental controls have not worked since it was connected. TV & Broadband. 5. No Removable password card BT Smart Hub.